CONDITIONS OF RETURNS:
In accordance with the provisions of Articles L. 221-18 et seq. Of the French Consumer Code, the Customer has the right to withdraw without having to justify any reason or to pay any penalties, except for the costs of return his load, for a period of fourteen (14) days from the date of physical receipt by him or the third party designated by him, other than the carrier, the last of the products ordered. In order to exercise his right of withdrawal, the Customer must notify MAZOUZ FRERES in writing of his withdrawal decision, by completing the withdrawal form available here *, and by sending the latter, or any other unambiguous statement expressing his wish to withdraw. retract, by mail to: MAZOUZ FRERES, E-commerce department, 147, Rue Manin 75019 Paris
The Customer must return the product (s) without undue delay and, in any case, no later than fourteen (14) days from the date of communication of its decision to retract to the following address: MAZOUZ FRERES, E-commerce department, 147 Rue Manin 75019 PARIS
The customer will bear the direct costs of returning the goods.
It is recalled that all the products can be returned, with the exception of the products of the category “BOUTARGUE” designated by the article L. 221-28 of the Code of the consumption, which can not be the object of a right to retract. These include (i) products that may deteriorate or expire quickly.
In case of exercise of the right of withdrawal, the price of the product (s) returned (s) will be refunded, as well as the delivery costs of the initial order, but not the cost of return.
MAZOUZ FRERES will refund the Customer using the same means of payment as the one used to place the order, at the latest within fourteen (14) days following the sending of the proof of shipment of the product before said deadline, or the receipt of the product by MAZOUZ FRERES.